Adding automation technologies to a legal practice may seem like an easier-said-than-done thing, but if it’s done right, it can dramatically boost productivity. It can also improve customer satisfaction by removing the monotony of repetitive tasks.
Legal practice automation is a multifaceted endeavor that requires many different tools and systems. Begin by identifying which processes can be automated the best. Start with document creation and review of documents scheduling, client intake and marketing campaigns.
A reliable legal document automation software allows attorneys to quickly create custom documents for every client and matter without the need to manually input information. Using templates for pleadings, discovery requests, letters to clients, and many more document creation saves time and improves accuracy. Additionally to that, integrating your document automation with legal practice management software will eliminate the need to record the billable time manually. Instead, when a document is created, it’s automatically filed in the correct case and client file based upon the relevant data inputs.
Attorneys appreciate AI because it frees them of the tedious, repetitive task that is a common part of their work. They can concentrate on innovative and logical analysis, which is a characteristic of ethical and skilled representation.
Clients are also pleased with how quickly their needs are addressed in comparison to the traditional customer experience that requires long meetings to collect information and confirm it. In addition, the ability to create precise, custom documents and streamline communications with clients by utilizing a single, integrated system gives clients a better experience, which increases satisfaction, retention and referrals.